JW
Jacques W
1 reviews | Active since Nov 2010
07 Jun 2022, 20:44
Poor service
Poor service. I have been waiting and corresponding for months to add accounts to my banking profile. With no success yet.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
08 Jun 2022, 14:13Good day Jacques De Wet
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team ***
Standard Bank's reply08 Jun 2022, 14:13
Official
Good day Jacques De Wet
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
08 Jun 2022, 15:48Dear Jacques De Wet
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team ***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team ***
Standard Bank's reply08 Jun 2022, 15:48
Official
Dear Jacques De Wet
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team ***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team ***
JW
Jacques W's updateReviewer Update
13 Jun 2022, 11:35Standard bank resolve the matter in a few days.
JW
Jacques W's update13 Jun 2022, 11:35
Reviewer Update
Standard bank resolve the matter in a few days.
Standard Bank's replyOfficial
13 Jun 2022, 14:28Dear Mr. Jacques De Wet
Thank you for the feedback.
We trust everything is in order.
Standard Bank Help Centre
***
Thank you for the feedback.
We trust everything is in order.
Standard Bank Help Centre
***
Standard Bank's reply13 Jun 2022, 14:28
Official
Dear Mr. Jacques De Wet
Thank you for the feedback.
We trust everything is in order.
Standard Bank Help Centre
***
Thank you for the feedback.
We trust everything is in order.
Standard Bank Help Centre
***