Poor Service

Item: Standard Bank
Rating: 1
Author: Strinivasen R

<p>I had a Standard Bank account for many years. I had been experiencing bad service from Standard bank in the past. I closed my account in 2011 and moved to another bank. Stanard bank then recycled my account without any notification. Some money was paid into this account which now belongs to another person. I have been to a Standard bank branch and also called the call center and yet again poor service. I didnot get any feedback to date. </p>

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

11 Aug 2017, 11:26

Dear Wesley

Thank you for posting the message and allowing us the opportunity to investigate the matter.

We will be in contact with you as soon as possible.

Thanks,

Complaint Resolution Centre

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Standard Bank's reply11 Aug 2017, 11:26

Official

Dear Wesley

Thank you for posting the message and allowing us the opportunity to investigate the matter.

We will be in contact with you as soon as possible.

Thanks,

Complaint Resolution Centre

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Standard Bank's replyOfficial

18 Aug 2017, 16:18

Dear Wesley

Kindly refer to the email correspondence wherein the feedback was provided.

Thanks,

Complaint Resolution Centre

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Standard Bank's reply18 Aug 2017, 16:18

Official

Dear Wesley

Kindly refer to the email correspondence wherein the feedback was provided.

Thanks,

Complaint Resolution Centre

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