AS
Ajay S
1 reviews | Active since Mar 2009
28 Dec 2021, 09:26
Poor service
Standing in queue to fetch a bank card at bluff branch. I do get covid rules but I don't see how old people standing in 30 degrees heart in queues helps. These are clients and customers... If you truly want to keep them, why do you not make an effort... Seems like total apathy. I am a private banking client and have my business account with standard bank... Very disappointed. Insufficient staff... Apathy... An hour to host fetch a card.
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Replies (2)AS
Ajay S's updateReviewer Update
28 Dec 2021, 09:59Also... Security guards herd clients around. Its this their motto now... 'big men with batons will assist you... Standard back... Making life better'. How is it that they are using security guards to provide customer service. It is disgusting.
AS
Ajay S's update28 Dec 2021, 09:59
Reviewer Update
Also... Security guards herd clients around. Its this their motto now... 'big men with batons will assist you... Standard back... Making life better'. How is it that they are using security guards to provide customer service. It is disgusting.
Standard Bank's replyOfficial
28 Dec 2021, 15:41Dear Ajay S
Thank you for posting your comments.
Please accept our sincere apologies for the delayed response.
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
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***
Thank you for posting your comments.
Please accept our sincere apologies for the delayed response.
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply28 Dec 2021, 15:41
Official
Dear Ajay S
Thank you for posting your comments.
Please accept our sincere apologies for the delayed response.
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Please accept our sincere apologies for the delayed response.
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***