RM
Reabetswe M

1 reviews | Active since Apr 2016

21 Jul 2017, 21:38

Poor Service

<p>My investment account from African Bank deposited money into my Standard bank account the amount is not reflecting and I need the money urgently. I called the call centre and all of a sudden I failed authentication which has never happened. I am sick and tired of Standard bank I no longer want an account with it. When you go to the branch you wait for hours in the long que and slowly wait to be helped. Some body better explain why the money deposited yesterday isn't reflecting I called and they confirmed that the money has been paid out </p>

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Replies (2)
Standard Bank
Standard Bank's reply24 Jul 2017, 10:32
Official

Dear Reabetswe

Thank you for your posting.

Email has been sent to you to request more information from you.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply25 Jul 2017, 15:57
Official

Dear Reabetswe

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed,

Kind regards

Clint Petersen

Complaint Resolution Centre

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