Poor service

I am a final year student doing my second degree. From year 1 up to year 7 the bank has eagerly lent me money which I will have to pay back in sweat, not them. My father has been a loyal paying customer for over 20 years, always paying his dues.app**** for student loan NUMEROUS times, not getting response for almost a month after initial application.This is my ONLY means of finishing my studies, seeing to it that my parents can' t afford my studies cash by themselves. I am annoyed, and would like to make known how DISLOYAL, DISREGARDING, and even discriminating (once discirminated against my father for being blind) Standard Bank has been toward me and my father. I am FED UP with useles service, and I will NEVER recommend Standard Bank or it's affiliates to anyone I know. I now know which bank Steve is using in the FNB adverti*****t it is without a doubt Standard Bank of South Africa. FED up, stressed up in my final academic year (my most important year) thanks to DISLOYAL service provider. Thank you for NOTHING.