TM
Thapelo M

1 reviews | Active since Feb 2019

28 Mar 2023, 15:20

Poor service

It seems IMPOSSIBLE to get hold of Standard Bank Homeloans, if you go to the branch in Fourways u get the likes of the Ms K Tshabalala at the Tellers who's really unfriendly and unwilling to take your cash deposit. I hate this bank

0
Replies (3)
Standard Bank
Standard Bank's reply28 Mar 2023, 15:24
Official
Dear Thapelo

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you.

Kindest regards
Standard Bank Hello Peter Team 
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TM
Thapelo M's update28 Mar 2023, 18:26
Reviewer Update
The branch manager phoned me back
I'm happy now
Standard Bank
Standard Bank's reply28 Mar 2023, 22:28
Official
Hi Thapelo

We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, Standard Bank Hello Peter Team***