1 reviews | Active since Mar 2011
POOR SERVICE
<p>On the 15.06.2017 i logged a complaint in regards to Standard bank security question being absolutely uneccess when trying to request a reversal on an unathourised debit order that went off my account ,</p> <p> </p> <p>Zeenath Hassen sent an email on this day to request for my details and asusred that thew will be someone contacting me in this regards ,its the 19th and i am still waiting ,</p> <p> </p> <p>this is not only incompetency but also poor service , how do i even trust such a bank with my money if they cant merely call me?this is unacceptable and i will be fowarding all correspondence to Ombudsman and FAIS</p> <p> </p> <p>RACHEL</p> <p> ********** </p> <p> </p> <p> </p>
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 23 June 2017.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 23 June 2017.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
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