Poor service

<p>We have been waiting since February / Mrch for Standard bank head office to provide us with a proof of transfer made from them to Absa bank as they can for some reason not pick us up on their system that we've ever had an account with them. We have dealt with ***ri (something to that effect) at the Canal Walk branch as this was the consultant that did the transfer and now we are waiting and waiting til kingdom come for an answer because we need to lay a complaint against absa and the ombudsman and you are delaying this process majorly!!! please get us our proof of this transfer that we have been requesting for months now already.</p>