1 reviews | Active since May 2017
Poor service
<p>I was having a bond with standard bank on 15 of September 2016 it was complete finish and I went to ermelo standard branch to ask about the title dead and they told me its is still with thier attorneys I will get it month end of October and wen I went there again they told me it will be dillverd at the branch on Wednesday and since then they gave ma a ref number after I requested it and the ref no is ********** 131 if the people of standard bank are saying its coming wen will it arrive in my hands because it's mine and the worst part is the branch manager who is ramrwane he doesn't know when will it arrive to me so is this the kind of service they claim to us that is a better service next time I won't involve standard bank wen I want to buy or sell a house and I dnt advice you as well to go with them because wen u call them u wait for hours in the line and at the end u dont get help </p>
The hard thing is when I do follow-up they told me its being lost how can it get lost in thier archive its hard to believe may they are taking advantage because I am a woman and wen I call heard office they told me different story to me they said its being delivered how can they dilliver something to me but yet its being 7 month now waiting for a title dead to come to me but nothing on the other hand they recommend themselves for a good service
The hard thing is when I do follow-up they told me its being lost how can it get lost in thier archive its hard to believe may they are taking advantage because I am a woman and wen I call heard office they told me different story to me they said its being delivered how can they dilliver something to me but yet its being 7 month now waiting for a title dead to come to me but nothing on the other hand they recommend themselves for a good service
Dear Theresa Nesamvuni
Thank you for your posting.
I refer to my email correspondence and you are more than welcome to respond when you can.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Theresa Nesamvuni
Thank you for your posting.
I refer to my email correspondence and you are more than welcome to respond when you can.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Ok clint petersen all what I want to knw about is when will I receive my title dead and what is the hold up because since no one has ever told me what is going on and when I vist your branch they told me I must come on Wednesday so every month I must be in standard bank for nothing and when I ask why no one is willing to help and wen I call u put me on hold till further notice so the money that is being wasted is mine and my time so I don't know where can I get help or answers
Ok clint petersen all what I want to knw about is when will I receive my title dead and what is the hold up because since no one has ever told me what is going on and when I vist your branch they told me I must come on Wednesday so every month I must be in standard bank for nothing and when I ask why no one is willing to help and wen I call u put me on hold till further notice so the money that is being wasted is mine and my time so I don't know where can I get help or answers