Poor Service

<p>Attempted to withdraw money from an ATM on 14th April 2017. The ATM never dispatched the cash but I received an sms to show the money had been taken from my account. I logged a call with Standard Bank immediately, received a Reference No. and was told I would be credited within 10 days. I still await the monies to be refunded into my account, even after numerous calls to the bank to follow up. No one from Standard Bank has called to provide feedback.</p>