JW
JURGENS W

1 reviews | Active since Nov 2009

08 May 2017, 16:35

Poor service

<p>Poor service from standardbank. Call centre is not assisting in any way. I got approval for a personal loan. Wanted to make some calculations and then accept or decline. Tried to contact personal loan department through the contact centre and only put throug from one place to another without anybofy helping.</p>

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Replies (1)
Standard Bank
Standard Bank's reply11 May 2017, 06:48
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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