WT
Werner T

1 reviews | Active since Feb 2018

21 Jun 2022, 11:47

Poor Service

I paid my credit card off to R0, so i owe them nothing. When I enquired my Credit report, it shows that im still owing them R33000. Why cant they just update my report???

0
Replies (2)
Standard Bank
Standard Bank's reply21 Jun 2022, 14:40
Official
Good day Werner Theron

We have received and reviewed your Hello Peter post. 

Our Customer Resolution Team has logged a formal compliant which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards,
 Standard Bank Help Centre
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Standard Bank
Standard Bank's reply21 Jun 2022, 14:43
Official
Good day Werner

Thank you for raising your concerns with us.

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards Standard Bank 
Help Centre ***