rR
ronnievdp R
1 reviews | Active since May 2016
13 Mar 2020, 14:20
Poor service
Purchased something online and received a message to call standard bank. Called but then the automated voice says system is down. So are you going to block my card now because your system is down!!??
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
16 Mar 2020, 23:20Dear Ronnie Van Der Peet
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply16 Mar 2020, 23:20
Official
Dear Ronnie Van Der Peet
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***
Standard Bank's replyOfficial
26 Mar 2020, 14:23Dear Ronnie Van Der Peet
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply26 Mar 2020, 14:23
Official
Dear Ronnie Van Der Peet
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***