mZ
mvelisi Z

1 reviews | Active since Apr 2017

05 Apr 2017, 16:33

poor service

<p>I recieved a call from standard bank about credit card payment. I told them i never app**** for credit card infact i fint even have a standard bank account. They kept on calling ..i visited standard bank branch in margate on 01 April 2017. They told me that R51000 was already used on the credit card and they could not help me n said i must visit the branch again on monday 03 April. I visited kokstad branch on monday i qued the for 4hrs and i did not get help, they just told me to contact the credit card division. Today i recieved a call again from standard bank about the same issue of credit card and they say i must visit the branch again. I stay in Mount Ayliff there is no standard bank i have to travel 80 km for nothing. I feel harrased. Standard bank must investigate this matter and stop harassing me about credit i never app**** for n never used.</p>

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Replies (1)
Standard Bank
Standard Bank's reply07 Apr 2017, 12:10
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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