Poor service

<p>My account was in excess of R544. I was called to pay the money which after paying I had discussed with a consultant who advised I need to go the Branch for further assistance and closure of the account aas per my request.</p> <p> </p> <p>I went to the branch yesterday and was told. 'Sorry go to the next branch as our branch business bankers are not around' I spoke to the Lady at the Branch who then told me I cant even make a call to close the account at the branch because I need to be with the banker.</p> <p>I then got a call from a ********** and spoke to a consultant who then misrepresented standard bank in all ways. I then requested to speak to the Manager by the name of Katlego if not mistaken. He promised he will communicate with Bankers and will have the account closed and call me back yesterday once its closed.</p> <p>Dispite having explained that my contracts are currently put on hold and that I do not want bad record with the bank by having service fees I wont afford now till reinstament of my contract no one is taking this serious.</p>