POOR SERVICE

Hi <br> <br> I am a standard bank customer for the past 25 years.i even held many bonds with standard bank.<br> 3 years ago i was under debt review. in 2013 i was released out from debt review as all my accounts was paid up including my standard bank bond. in March 2014 i did an application for a new bond and standard bank declined stating that i am under debt review. i supp**** them with ITC Reports and paid up letters advised them that i have a clear credit record. the application was sent for arbitration. we should contact standard bank 4 5 times a day with no reply or response. Consultants dont assists. we were told to contact credit assist as they apparently have a hold over the old bond. we cant get any contact with credit assist department we send them emails and they dont respond. we are having suct a problem with standard bank. they are *********** and unhelpful. due to they incompetence i am unable to apply for credit. to date the matter is still not resolved. its quite sad that such a big financial institution provide such poor services. <br>