Poor Service

<p>I received a call today at 08:40 from this number ********** , the lady said she's calling from standard bank vehicle assets and finance and my account is in arrears with R900 then I started asking questions because I felt 900 is too much and what happened and why are they charging me R900, she couldnt explain she said is add on's and is because I changed my instalment date, so I was surprised because I don't think they can charge me R900 just to change my instalment date its a ******* if is like that, then she's started shouting or raising her voice to me because I didn't understand, I said to her since you raising your voice can you give someone who can listen to me and give me answers she hangup on me. I am a standard bank customer if that's what you tell you staff to treat your customer's then it's better I move all my account's to a bank that will respect me. Can someone listen to that call advise if that's what you train your staff.</p>