poor service

<p>I have tried to change my debit date for my home loan debit and it seems to not be possible? I have sent a few emails last month, i did get a response form MAYIBUYE BOTYA who said they do not deal with these queries- are you saying they cannot forward an email? poor service. then a got a response from Ronaysha Naidoo who said my email was forwarded to Customer Debt Management Department - till today i have had no reply! I do not have time to take calls the whole day and hence sent an email with all the relevant details. it was possible and so easy with Wesbank to change my car debit date. </p>