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Mmakome T

1 reviews | Active since Jul 2022

02 Aug 2022, 08:00

Poor service

Since waiting feed back from Bila Gorden G from standard bank about my money R13 000. I think people from standard bank take my money. Is not a client. I need my money back

0
Replies (5)
Standard Bank
Standard Bank's reply02 Aug 2022, 08:12
Official
Good Morning Tshegofatso,

Thank you for raising your concerns with us. Please note that your matter was escalated and, we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. Our team will be in touch with further feedback. 

Kind regards 

Standard Bank Help Centre 
*** 
MT
Mmakome T's update02 Aug 2022, 08:28
Reviewer Update
Since last month waiting your team. And you guys is like you are not taking me serious. Stop telling me to open a case, while you said I must get affidavit, now you want case number for what cause I have affidavit
Standard Bank
Standard Bank's reply02 Aug 2022, 09:09
Official
Hello Tshegofatso,

Thank you for getting back to us.

This is not the level of service we strive for. We understand your frustration and would like to help. One of our consultants will be in touch. Please be on the lookout for a call from our team. 

Kind regards 
Standard Bank Help Centre ***
MT
Mmakome T's update02 Aug 2022, 09:35
Reviewer Update
OK I will wait
Standard Bank
Standard Bank's reply02 Aug 2022, 12:10
Official
Hello Mmakome

This is not the level of service we strive for. 

We understand your frustration and would like to help. 

We can assure you that your matter is now in the right hands. 

We have responded to you via email, please review and respond accordingly. 

We would like to get you sorted as soon as possible. 

Kind regards 

Standard Bank Help Centre 
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