POOR SERVICE

<p>I tried on many occations to resolve my issue concerning my Cheque account card. I tried calling into the call centre. As well as going into the bank for assistance which I feel was unnecessary because why have an option for Internet banking, cellphone banking including a call centre that I can call from home, if we have to go into the bank for assistance. They had me call into the call centre from the bank solved the issue that my card was not recognised (or so I thought) and then sent me on my way. Everything was working until the same issue reoccured days later. Now im sitting with the same problem from last year with a card that can not be recognised. Ive been on the phone this morning to the call centre and refused to hear excuses about delays with otp's and stayed on the line for over 45 min. I understand that life is not perfect and tried to be patient but this issue is now ridiculous and can not go on redundantly. Standard bank needs to wake up before their clients are forced to put an end to this bad service. </p>