POOR SERVICE

On the 31st March 2015 i went to the Sand ridge branch to enquire about the status of my account. Firstly the Queues were so long and there were only 3 staff members working at the Enquiries section. Then eventually another staff member came whilst still on the queue and i told him of what i need.<br> I opened a business account a few years ago, and the consultant who was helping me at the Centurion branch informed us that the account will only be active once we start depositing money onto the account. <br> Now at sandridge they tell me that the account has been closed and i need to bring in all docs in order for me to open a new account. I was never informed that the account will be closed, not even a single phone call or email/letter.<br> I need that account to activated, i mean is there no way Standard Bank can reopen the account again? I have another bank account else where and i have not used it for a while but it is active even though it is still not in use. I am so stressed and frustrated and i need help.