Poor service
My name is Angela I have app**** for a business account which was done in October the 18 which it was5 send to the wrong address I tried calling to correct them that SMS I got said I must collect my card in Dipsloot and I specifically said Diepkloof I was told that they will fix it and will get my card in 2 week's it's more than that
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Replies (2)
Standard Bank's replyOfficial
19 Nov 2020, 15:44Dear Angela
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply19 Nov 2020, 15:44
Official
Dear Angela
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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's updateReviewer Update
19 Nov 2020, 17:10Thank you for the response will hear from you
's update19 Nov 2020, 17:10
Reviewer Update
Thank you for the response will hear from you