VM
Vusi M

1 reviews | Active since Dec 2016

15 Dec 2016, 08:33

Poor Service

<p>People used to tell me that standard bank is useless, this week they proved right that they are useless firstly I asked them to deliver my card at Jabulani mall then they decide they will deliver my card at Simmonds street why I don't know, secondly they decided to go into my account and debit my account before the 20th without communicating with me. What a stupid bank hopefully FNB willgive me good service</p>

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Replies (4)
Standard Bank
Standard Bank's reply15 Dec 2016, 11:31
Official

Good day Vusi Masuku

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply15 Dec 2016, 11:31
Official

Good day Vusi Masuku

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply19 Dec 2016, 09:14
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 19 December 2016.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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***

Standard Bank
Standard Bank's reply19 Dec 2016, 09:14
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 19 December 2016.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

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