Poor Service

<p>I am a titanium customer with Std Bank. Credit card is about to expire. I receive an SMS asking if the card should be delivered to place A or somewhere else. I rep**** with a "2" meaning somewhere else so someone would contact me. 4 days later I decide to phone the Platinum helpdesk, waited over 30 minutes and nobody answered the phone (during office hours during weekdays). I then email them, get a response that it would take 1 business day to reply. its now 2 business days and still waiting. Pathetic service.</p>