poor service

<p>i logged a claim in August for my gas hob that broke and to date have not received any feedback from Standard Bank regarding my claim. Carolyn Taylor that was handling this claim never conatcted me with feedback and she is not made contact with me regarding this claim. i have called the call centre and on numerous occasions and left messages for Carolyn to call me. This is poor service delivery and i have been without a stove since August. I would really appreciate it if this could be resolved asap or i will be taking this to the media. Frustrated client</p>