mA
mogamat A
1 reviews | Active since Dec 2017
04 Nov 2020, 11:25
Poor service
I app**** 5 working days for an application with standard bank, and never received any feedback, your service is poor
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
04 Nov 2020, 11:47Good day Mogamat,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Standard Bank's reply04 Nov 2020, 11:47
Official
Good day Mogamat,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Standard Bank's replyOfficial
04 Nov 2020, 12:23Good day Richard,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards,Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards,Complaint Resolution Centre
Standard Bank's reply04 Nov 2020, 12:23
Official
Good day Richard,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards,Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards,Complaint Resolution Centre
mA
mogamat A's updateReviewer Update
06 Nov 2020, 10:46- Good day, your previous message read you will contact me as soon as possible, your service is really poor and un professional. Pathetic service Std Bank
mA
mogamat A's update06 Nov 2020, 10:46
Reviewer Update
- Good day, your previous message read you will contact me as soon as possible, your service is really poor and un professional. Pathetic service Std Bank
Standard Bank's replyOfficial
11 Nov 2020, 12:23Hello Magomat
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply11 Nov 2020, 12:23
Official
Hello Magomat
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
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