SK
Siyabonga K

1 reviews | Active since Mar 2024

27 Mar 2024, 15:42

Poor service

Very bad service from the KwaMnyandu branch in particular, the lady by the name of Thembelihle took from pillar to post without assisting me and when I confronted her about it she called a guy with a beard and I couldn't get his name because he was not wearing a name tag to shout at me. I ended up leaving without being assisted. The overall service is very poor I was there from the time they opened (9:00) until 12:00 and even then I was still not assisted, if you value your time please don't waste it by going to the KwaMnyandu standard bank branch. This branch must be closed down people who work there are giving standard bank a very bad name

0
Replies (1)
Standard Bank
Standard Bank's reply27 Mar 2024, 15:58
Official
Dear Siyabongs, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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