**** poor service!!

Well, yet again the level of service shown by such a supposedly reputable institution, shows how they value their long standing customers

A week ago I sent a call back request to enquire about applying for a home loan. Four days later, after hearing nothing, I sent an email to them saying that the numbers online were of no assistance, and if someone could please get in contact with me. I received a mail in return saying that I would be contacted within 24hrs. Well it's now been over 48 hours, and still not a word from anyone

From a country that used to boast about their level of service, as well as the current economic turmoil this country is in, you would think that business would be chased at every opportunity when it presents itself.

From being a client of Standard Bank for over two decades, and having every account with them, this level of service is absolutely pathetic and **** poor.

If anyone can recommend a better crowd I could get in touch with regarding home loans, I would really appreciate it.