JM
John M

1 reviews | Active since Jul 2021

15 Apr 2026, 07:13

Poor service

I have been complaining about the update on my credit profile with Standard bank but no one has done anything about it,all they do is to send me emails with security questions and I responded but they did nothing,I gather just want ot keep customers credit profile in a negative way.

0
Replies (2)
Standard Bank
Standard Bank's reply15 Apr 2026, 07:23
Official
Good day John, 

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 
Standard Bank Hello Peter Team 
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JM
John M's update20 Apr 2026, 15:01
Reviewer Update
I was promised feedback today about this issue and nothing has came through, I trust standard bank with ther bad service