Poor Service

I have been a customer for years, I have one of your card machines in my shop that is old. You can not tap your phone to make a payment with this device and this has been very inconvenient for my customers!! I have contacted Standard Bank 22 July to come and upgrade my device, I have received NO calls or upgraded device from you, I again contacted Standard Bank 24 July and I am still waiting for you.

At this moment I am thinking of cancelling with you and send this device back to you and rather contact a bank that is willing to assist me.

I will wait till the end of today 29 July, and if you still not contacted and arrange to assist me I will contact you Monday to send back your device and get another bank to assist me