SH
Sifu H
1 reviews | Active since May 2023
05 Jul 2023, 14:15
Poor Service
Never ever go to Standard Bank in East London Vincent Branch. They take forever to assist you. W were there for more than 4 hours. The branch is small, few consultants and the service is very poor. You need to know someone in the branch to get help quicker. A lady who arrived way after we were there was helped because she knew one of the workers. This is not acceptable.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 Jul 2023, 14:18Dear Sifu
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply05 Jul 2023, 14:18
Official
Dear Sifu
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
06 Jul 2023, 10:12Dear Sifu
May you kindly provide us with an alternative contact number as our team is currently unable to reach out to you to remediate the service.
We will await your response
Kindest regards, Standard Bank Hello Peter Team ***
May you kindly provide us with an alternative contact number as our team is currently unable to reach out to you to remediate the service.
We will await your response
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply06 Jul 2023, 10:12
Official
Dear Sifu
May you kindly provide us with an alternative contact number as our team is currently unable to reach out to you to remediate the service.
We will await your response
Kindest regards, Standard Bank Hello Peter Team ***
May you kindly provide us with an alternative contact number as our team is currently unable to reach out to you to remediate the service.
We will await your response
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
06 Jul 2023, 15:13Dear Sifu,
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply06 Jul 2023, 15:13
Official
Dear Sifu,
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team