Poor service

<p>I called the customer care line to ascertain what documents I would need to open an account for my son. At the branch I was told a completely different story. I had to sit and wait at the service area where there was only 1 consultant. I was then shipped to another department where a consultant unable to assist me completely *********** trying to still sell me more products. in brief, the bank is delivering poor service and cannot assist clients in their basic banking needs. </p>