POOR SERVICE

<p>I went to standard bank Malvern branch at 10am today (03/10/2016) and only to find that it's only 2 consultants on Enquirie Desks to help costumers... ON THE FIRST WORKING DAY OF THE MONTH? It is really unacceptable and when asking them where the others are, they saying they short staffed... </p> <p> Standard bank's service is really bad and they should remember that some of us come to their branches because of your service faults and should remember that we have to leave our jobs to be there not for pleasure.... it is unacceptable that i wait for 2 hours before getting help at the bank... </p> <p> </p> <p>Now, I went there because is closer to my work and to get assistance because I tried to deposit the money on the 02/10/2016 at Trade Route Mall, Lenasia (till ID 1991) and after puting in the money, the ATM machine just gave me a "Money has been Retracted" message instead of giving me a slip/receipt. I called sametime at the ATM and was told that that was a machine fualt and that i should go to the nearest brank the next day (which is today) and only to be told that the service request will be due on the 10th...7days after...that's bull! i have debits which should go through and standard bank is going to bill me when those debits do not go through because of they faults... and that is not all be, again, standard bank is going to bill me for going to their branch to report their fault as well... i hope they see how much they robbing their customers for their POOR SERVICE! </p>