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1 reviews | Active since Sept 2016

29 Sept 2016, 13:07

Poor Service

<p>I have called numerous times to ask for a proof of payment and have accepted the charge for this but I keep getting told each time that my request will be forwarded to the relevant department and to date I have still not recieved the proof of payment. CAN SOMEONE CALL ME SO I CAN GET THE PROOF URGENTLY!!!!</p>

0
Replies (3)
Standard Bank
Standard Bank's reply29 Sept 2016, 16:02
Official

Good day Jaid Bowman

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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's update30 Sept 2016, 14:12
Reviewer Update

Good Day

Thanks for the reply.

The transaction was done on the 03 Septemeber 2016 for the amount of R300 to the Foschini Retail Group, i require the proof of payment urgently as they cannot find the payment.

kindly send this to my email.

thanks

Jaid Bowman

Standard Bank
Standard Bank's reply03 Oct 2016, 12:54
Official

Good day Jaid Bowman

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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