poor service
<p>This bank service is so poor and the fees are so high. i normally bank at Hatfield branch and now they are closed for renovation, so i went to hillcrest to deposit the shops money, the atm deposit outside is faulty and i have to go bank inside paying higher fees than outside, they tell me i have to go to Brooklyn and deposit as if i have time for that. i will immediately close my business and personal accounts and move to another bank. How can a bank charge you R1.20c for a proof of payment email, aren’t emails free? So now I also deposit money into my credit card to hire a car at cape town international airport and the money not showing it will take 24hours but I did the deposit inside the bank doesn’t that show immediately. So I tried phoning 3 times and nobody can assist me. No guys this bank real have time to play</p>
Good day Allan Caleb Bernardus
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Allan Caleb Bernardus
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you Thomas Martin at Hilcrest standard bank for helping me just in time, As soon as i landed in cape town airport thomas phoned me and told me he managed to clear the funds and i could rent my car from Hertz.
Thank you Thomas
Thank you Thomas Martin at Hilcrest standard bank for helping me just in time, As soon as i landed in cape town airport thomas phoned me and told me he managed to clear the funds and i could rent my car from Hertz.
Thank you Thomas
