AJ
Amanda J
1 reviews | Active since Dec 2014
05 Aug 2021, 11:18
Poor service
I am so disappointed in Standard Bank. I a new home owner with my home loan through standard bank. I then received an email from them thanking me and giving me a 200 food voucher. When trying to utilise it I couldn’t. When I tried to call I was passed over to everyone nobody couldn’t assist me.I then logged a complaint in the hopes someone could assist but to date nobody has called or assist me.
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Standard Bank's replyOfficial
05 Aug 2021, 23:35 Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply05 Aug 2021, 23:35
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***