1 reviews | Active since Jul 2016
Poor Service
<p>On the 25th of June Standard bank took off my loan that I have with them twice, when I went into Standard bank I was told they have to investigate(this is after I gave them all the proof and they could see it on their system) and it will take seven days, on the 7th of July I received an SMS that they are still busy to investigate, really what is there to investigate, my loan went of twice, give me my money back, it is almost the 25th again, this is why people go into debt, because of these mistakes made by banks, I had to borrow money to pay my rent and still have to pay that people back, your bank is suppossed to help you stay out of debt not be the cause why you are more in debt. I'm so dissipointed in Standard bank, this is not the first time.</p>
Good day Tiaan Visser
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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**********Good day Tiaan Visser
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********