AJ
Aradhna J

1 reviews | Active since Mar 2009

15 Jul 2016, 21:10

POOR SERVICE

<p>Its been almost a year and Standard Bank has not yet sorted out the huge problem I raised with them only to find that I received a bizarre message alerting to me to the fact that the Card Division is looking to hand me over to Legal yet I paid off my credit cards and Standard obviously felt the need to take my credit cards away from me years ago as I do not have access to them for the longest time. It was strange as I had paid it off and yet the bank took them away from me with no warning and now I get this message. No communication around what the hell is going on just a text message. I have seen a numerous amount of messages in recent time of poor service from the bank and it's becoming more and more evident.</p>

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Replies (1)
Standard Bank
Standard Bank's reply18 Jul 2016, 06:46
Official

Good day Anonymous

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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