BN
Busisiwe N
1 reviews | Active since Apr 2023
17 May 2024, 16:15
Poor service
Very disappointed with the service I received from the ***** department. Reported a case of ***** on my credit card account, I was advised it would take 2-3 business days. When I called yesterday the consultant who assisted me was very impatient with me and at the end of the call advised that she would revert before end of business. I am still waiting for her to me back.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
17 May 2024, 16:16Dear Busisiwe
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 May 2024, 16:16
Official
Dear Busisiwe
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
17 May 2024, 17:54Dear Busisiwe
Our team tried calling you to no avail.
Please confirm a convenient time we can contact you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we can contact you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 May 2024, 17:54
Official
Dear Busisiwe
Our team tried calling you to no avail.
Please confirm a convenient time we can contact you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we can contact you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
27 May 2024, 11:05Dear Busisiwe
Our group has attested to having supp**** the resolution to this issue. Kindly check your emails.
Please don't hesitate to get in touch with us if you need any additional help.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
Our group has attested to having supp**** the resolution to this issue. Kindly check your emails.
Please don't hesitate to get in touch with us if you need any additional help.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 May 2024, 11:05
Official
Dear Busisiwe
Our group has attested to having supp**** the resolution to this issue. Kindly check your emails.
Please don't hesitate to get in touch with us if you need any additional help.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
Our group has attested to having supp**** the resolution to this issue. Kindly check your emails.
Please don't hesitate to get in touch with us if you need any additional help.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***