Poor Service

<p>For over a month I have been trying to have my MasterCard limit amended. Card Division continually advise they will telephone me. This does not happen. When I ring again I am told on their computerised record they did telephone. As I have never had a call I wonder to whom they are speaking to in respect of my banking business? The problem still has not been resolved. Standard Bank's web site for sending messages serves no purpose as one is limited to the number of words/spaces used and proper communication is impossible through this channel. Perhaps Standard Bank needs to investigate other companies web sites where there is no limit for characters used.</p> <p>Home Loans Easysell is another poor service section as my cousin has been trying to arrange matters with them and they will telephone back. No calls from the bank are received let alone updates as to what is transpiring.</p> <p>Overall and from what I hear in the community the general service of Standard Bank is on a downward slide to many years ago where service was delivered.</p>