Poor service

<p>To be quite honest i am at my wits end with this branch,this is now my 6th visit at this particular branch and everytime i come there ,there is ONLY one teller,its bad enough they had to reduce the branch,but now that theres two tellers ,the one is never ever on the counter,in my last encounter i spoke to nthabiseng who is apparently the floor manager ,i asked her why is Alex the only one always on the counter when so many of the staff members are just roaming around with no customers ,im on lunch i dont have time to spend my entire day at industria branch,she just brushed me off and did not acknowledge me and simply told me shes going to get someone to be on the counter,then she went to the back and 15mins later i was still in the line and eventually got helped by Alex who greeted me with a smile like he is not being overworked ,this is ridiculous,that branch has no sense of direction,no sense of urgency and the management is a joke ,utterly disgusted by this service </p>