Poor service!

<p>standard bank is a nightmare, just a month back i closed all my accounts with them and put a notice on my 32days notice. As i made a notice in a branch i told the consultant that the money should be deposited in my other 32days notice that i opened with a different bank, Until now i havent received my funds and when i called was told that the funds have been reversed to their account because they dont transfer funds to investment accounts ,why didnt the consultant tell me that from the start .The lady called Salome told me that they cant transfer the funds to the cheque account over the phone i need to go to a branch and will get my funds . to my suprise in the branch i need to put another notice or pay the penalty fees of R400 , For what because i followed their advise. I havent met a bank that gives a person so much stress like standard bank .</p>