Poor service
<p>My credit card account was handed over to Brooks & Luyt attorneys. To cut the story short Standard Bank called me on the 17 th June saying my account is handed over again because its outstanding, to my surprise when I had called the attorneys in May they said my account has been paid up and standard bank took over the account on the 03/06/2016 because its paid up.... So now i want to know why I had to pay money again in June if my account was paid in May. The refernce for the call at Brook & luyt: Ref Mzulu160617</p>
Good day Sibonisiwe Makalima
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**********Good day Sibonisiwe Makalima
Thank you for your posting and allowing us an opportunity to investigate your complaint.
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**********Good day Sibonisiwe Makalima
Thank you for your posting.
Please accept our sincere apologies for the undue frustration caused.
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Audrey Sebuelo
Complaint Resolution Centre
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**********Good day Sibonisiwe Makalima
Thank you for your posting.
Please accept our sincere apologies for the undue frustration caused.
We trust that you are comfortable with the outcome provided.
Kind regards
Audrey Sebuelo
Complaint Resolution Centre
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********** (fax)
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