Poor service

<p>I have recently qualified and found out that Standard Bank offer a special account for people with a professional degree. Upon further investigation I figured that this account appears very attractive, offering preferential interest rates, private banking facilities etc. </p> <p> </p> <p>I had come to a decision to leave one of Standard Banks competitors and hopefully have a fairly seamless transition.</p> <p> </p> <p>I had made contact with a private banking team to assist me as I was under certain time constraints to purchase a vehicle and wanted to finance it through Standard Bank, understandably this is not a quick process however the complete lack of communication from the private banking team left me in a state of utter confusion as I had no idea what was going on with my applications etc. </p> <p> </p> <p>Various meetings were set up and cancelled, the private banking experience has been far from easy and possibly more streneous than going to a branch.</p> <p> </p> <p>This whole saga has been going on for over a month now, all I have received from Standard Bank is my account details. I am still waiting for my card to be delivered to me (this was said to be received 3 days after I had met with the private banker at HER offices)</p> <p> </p> <p>Very unsitisfied with the lack of service I have received.</p>