CG
Chris G
1 reviews | Active since Jul 2016
11 Mar 2025, 13:47
Poor Service
I have been trying to get a settlement letter for my credit card and for a week now, nobody comes back, i have made a call and have spoken to the bankers on the app, I am still waiting. This is not acceptable, why must a person struggle to make payment and close the account.
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Replies (1)
Standard Bank's replyOfficial
11 Mar 2025, 13:51Dear Chris,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further asssit.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further asssit.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Mar 2025, 13:51
Official
Dear Chris,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further asssit.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further asssit.
Kindest regards,
Standard Bank Hello Peter Team
***