KK
Kgadi K
1 reviews | Active since Oct 2019
10 Sept 2026, 19:20
Poor service
I made an immediate payment from my Capitec account to my Standard Bank account. at around 12:00. To my dismay, it’s 19:15 money is still not reflecting. What’s going on. I was charged fee for immediate payment. No funds reflecting. Disappointed.
Helpful (0)
Replies (2)0
Replies (2)KK
Kgadi K's updateReviewer Update
11 Sept 2026, 06:33I’m asking myself why am I still with Standard Bank. When I opened my bank account, I produced an Identity document which has two names. But until now, whenever I source a document, only one name reflects. I’m tired of this story. It affected my payout in 2016. But the nonsense still continues, because Standard Bank undermines its clients. I’m considering moving to Capitec. There’s more benefits anyway.
KK
Kgadi K's update11 Sept 2026, 06:33
Reviewer Update
I’m asking myself why am I still with Standard Bank. When I opened my bank account, I produced an Identity document which has two names. But until now, whenever I source a document, only one name reflects. I’m tired of this story. It affected my payout in 2016. But the nonsense still continues, because Standard Bank undermines its clients. I’m considering moving to Capitec. There’s more benefits anyway.
Standard Bank's replyOfficial
11 Sept 2026, 07:33Dear Kgadi
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Sept 2026, 07:33
Official
Dear Kgadi
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***