NA
Nerosha A
1 reviews | Active since Jun 2018
22 Nov 2022, 11:11
Poor Service
Poor Service. Agent (Mongezi Nkasane) I have been dealing with doesn't respond to emails, doesn't return calls I need to make a life changing decision and there is just no service, no assistance and no clarity. Standard bank failed to approve my home loan even though I've been banking with them for 14 years whereas another bank approved my loan instantly. So disappointed with this bank and their service.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
22 Nov 2022, 11:41Good Day Nerosha
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Nov 2022, 11:41
Official
Good Day Nerosha
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
NA
Nerosha A's updateReviewer Update
22 Nov 2022, 11:45Hi
Thank you for the assistance. My ID number is *** and my complaint is regarding
Standard Bank home loan: Application number: *** .
Thank you for the assistance. My ID number is *** and my complaint is regarding
Standard Bank home loan: Application number: *** .
NA
Nerosha A's update22 Nov 2022, 11:45
Reviewer Update
Hi
Thank you for the assistance. My ID number is *** and my complaint is regarding
Standard Bank home loan: Application number: *** .
Thank you for the assistance. My ID number is *** and my complaint is regarding
Standard Bank home loan: Application number: *** .
Standard Bank's replyOfficial
22 Nov 2022, 12:35Good Day Nerosha
Thank you for the details .
We will get our consultants to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details .
We will get our consultants to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Nov 2022, 12:35
Official
Good Day Nerosha
Thank you for the details .
We will get our consultants to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details .
We will get our consultants to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***