PH
Percy H

1 reviews | Active since Oct 2023

01 Mar 2025, 11:18

Poor service

Poor service delivery at the end of the month. Skeleton staff? 1 teller???

0
Replies (2)
Standard Bank
Standard Bank's reply01 Mar 2025, 11:38
Official
Dear Percy H, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.

 Kindest regards,
 Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply03 Mar 2025, 17:28
Official
We would like to thank you for giving us the opportunity to address your matter. Our branch team has responded to you and are busy finalizing the matter. 

We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards,
Standard Bank Hello Peter Team 
***