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benjamin M
1 reviews | Active since Sept 2010
06 Aug 2020, 17:32
Poor Service
I have been a client for standard bank and have since struggled with the quality of service. I have requested for a bond amendment on my grant, for the previous two weeks its been on the same status “Awaiting verification”. I don’t usually write bad reviews about companies. But i am left without a choice.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
06 Aug 2020, 23:52Hello Benjamin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply06 Aug 2020, 23:52
Official
Hello Benjamin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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benjamin M's updateReviewer Update
11 Aug 2020, 10:59What a joke, it’s another week and I am yet to get my response . You shouldn’t have bothered to answer really ????
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benjamin M's update11 Aug 2020, 10:59
Reviewer Update
What a joke, it’s another week and I am yet to get my response . You shouldn’t have bothered to answer really ????
Standard Bank's replyOfficial
31 Aug 2020, 10:15Dear Benjamin
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply31 Aug 2020, 10:15
Official
Dear Benjamin
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
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