Poor Service

The problem started when I repeatedly got R18 000 deposited into my account several times, which was an incorrect transaction, this resulted in funds being taken out of my account when it was reversed. I the decided to jump ship and join another bank, as the issue with Standard Bank was affecting my payments and debit orders. I recently went into the Sandton City Branch where the staff was rude and unhelpful. I spent more than an hour there (the bank even closed) without anyone closing my account or helping me. Instead, they kept on laughing at my frustration and kept referring to to different desks and people. <br> When I left I was told my account was closed, but because their service was already so bad and they just wanted to knock off I can't be sure. I want to check if my account is still open.<br> <br> Utterly disgusted by the service at Sandton City Standard Bank on 24 March 2016